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MEAL BOOKINGS IT
Is it possible to book breakfast and dinner at the hotel? IT
You have the option of booking breakfast on our website or at check-in. Dinner must be arranged at the reception. IT
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INTERNET/ WIFI IT
Is there Internet/ WiFi at the hotel? IT
Yes! There is free WiFi throughout the hotel. IT
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LUGGAGE IT
Can I store my luggage at your hotel? IT
Yes, luggage can be stored with us free of charge. IT
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WAKE-UP SERVICE IT
Do you offer a wake-up service? IT
No, we do not. However, the flat screens in our rooms have an alarm clock. IT
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BREAKFAST IT
When can I have breakfast? IT
Our "all-you-can-eat" breakfast buffet is available from 6:30-10:30. IT
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SMOKING IT
Is smoking allowed inside the hotel? IT
The aletto Kudamm is a non-smoking hotel. Smoking is only permissible in the outdoor areas (garden, terrace, roof terrace). IT
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CHECK-IN | CHECK-OUT IT
When can I arrive or depart? IT
You can check in at any time on the day of arrival. However, the room you booked at the aletto Kudamm will only be available from 15h00. Check-out is at 11h00 on the day of departure for individual guests and at 10h30 for travel groups. IT
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CHANGE OF BED LINEN IT
Does the hotel change the towels and bed linen? IT
The bed linen is changed every two days. As far as towels are concerned, guests can decide for themselves when they want them changed. In this case, they can simply leave the towels on the floor or in the shower tray. IT
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IRONING SERVICE IT
Do you offer an ironing service at the hotel? IT
No, but guests have the option of borrowing an iron and ironing board at the reception. IT
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SANITARY PRODUCTS IT
Can I get sanitary products at the hotel? IT
Yes, toiletries (shower gel, shaving foam etc.) are available at the reception. IT
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Can we book the hotel direct?
Our hotel is operating on exclusive basis with TUI UK and in case of country of origin being UK can only be booked via TUI.
Our hotel is operating on exclusive basis with TUI UK and in case of country of origin being UK can only be booked via TUI.
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Does the hotel have loyalty system for repeat guests?
Hotel has a loyalty scheme that starts to operate once 50 hotel nights reached in total.
Hotel has a loyalty scheme that starts to operate once 50 hotel nights reached in total.
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Does the hotel have a dress code?
Gentelman must wear full lenghts trousers during dinner time in all of our restaurants.
Gentelman must wear full lenghts trousers during dinner time in all of our restaurants.
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Does the hotel provide shuttle service to Hurghada?
Hotel arranges complimentary shuttle bus once per day into the city, prior reservation with the reception desk required.
Hotel arranges complimentary shuttle bus once per day into the city, prior reservation with the reception desk required.